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Tickets were the most requested thing since the Discord bot came out, and they're finally here.
- Ticket types. Player reports, bug reports, suggestions, staff applications and a general contact form. Turn on whichever ones you want for each experience.
- Player commands in Discord:
/reportplayer,/bugreport,/suggest,/apply,/appealand/ticket. - Ticket panels.
/setupticketchannelposts a panel with buttons, so players don't have to remember commands. - Attachments on tickets, stored safely and viewable from the dashboard.
- Pings. Choose which roles get pinged for each ticket type.
- Auto-close for tickets that have gone quiet.
A few smaller things came along with it. /setlogchannel can now send a single category of logs to a channel, so moderation, staff and ticket logs can each go somewhere different. There are in-app notifications for things that need your attention, and you can exclude specific members from role sync.