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Tickets: reports, bug reports, suggestions and applications

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Bbtwfds RoWarden TeamFeb 24, 2026 · #1

Tickets were the most requested thing since the Discord bot came out, and they're finally here.

  • Ticket types. Player reports, bug reports, suggestions, staff applications and a general contact form. Turn on whichever ones you want for each experience.
  • Player commands in Discord: /reportplayer, /bugreport, /suggest, /apply, /appeal and /ticket.
  • Ticket panels. /setupticketchannel posts a panel with buttons, so players don't have to remember commands.
  • Attachments on tickets, stored safely and viewable from the dashboard.
  • Pings. Choose which roles get pinged for each ticket type.
  • Auto-close for tickets that have gone quiet.

A few smaller things came along with it. /setlogchannel can now send a single category of logs to a channel, so moderation, staff and ticket logs can each go somewhere different. There are in-app notifications for things that need your attention, and you can exclude specific members from role sync.

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